Backups interrupted and restarted for some users

Resolved
Operational
Started 8 months ago Lasted about 3 hours

Affected

Scheduled Jobs
File Backups
Server Snapshots
Cloud Storage Replication
Backup Rotation
Database Backups
Updates
  • Resolved
    Resolved

    This incident has been resolved.

  • Monitoring
    Monitoring

    During a roll out of a new early error detection system, some jobs have been identified as stalled, and thus have been interrupted and restarted.

    We implemented a fix and are currently monitoring the result.

  • Investigating
    Investigating

    We are currently investigating this incident.