SimpleBackups - Delayed backup processing – Incident details

Delayed backup processing

Resolved
Partial outage 30 %
Started 3 days agoLasted about 3 hours

Affected

Scheduled Jobs

Partial outage from 2:10 PM to 5:16 PM, Operational from 5:16 PM to 5:16 PM

File Backups

Partial outage from 2:10 PM to 5:16 PM, Operational from 5:16 PM to 5:16 PM

Server Snapshots

Partial outage from 2:10 PM to 5:16 PM, Operational from 5:16 PM to 5:16 PM

Cloud Storage Replication

Partial outage from 2:10 PM to 5:16 PM, Operational from 5:16 PM to 5:16 PM

Backup Rotation

Partial outage from 2:10 PM to 5:16 PM, Operational from 5:16 PM to 5:16 PM

Database Backups

Partial outage from 2:10 PM to 5:16 PM, Operational from 5:16 PM to 5:16 PM

Updates
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Monitoring
    UTC
    Monitoring

    A fix has been applied. Affected backups are processing normally we're monitoring to confirm full recovery.

  • Identified
    UTC
    Identified
    We are continuing to work on a fix for this incident.
  • Investigating
    UTC
    Investigating

    We're investigating reports of delayed processing for some scheduled backups. Other backup types are unaffected.